Clubkaart

Inclusief ICT WebTV™, eCourseware, Learning Zone™, Officiële Microsoft boeken, Proefexamen (Measure Up), Plannen/Annuleren, tot 24 uur vooraf, Online inboeken, Leerplan/progressie online LMS, Assessments en proefexamens, Slagings-/examengarantie. Geldig gedurende zes maanden.

Description

Microsoft Certified IT Professional: Consumer Support Technician (MCITP: Consumer Support Technician) is the premier certification supporting a broad range of consumer desktop operating systems, desktop applications, mobile devices, networking and hardware support issues related to the Windows Vista operating system. This certification is the right option for you if your interest lies in home user support or consumer retail support.

Clubkaart

Inclusief ICT WebTV™, eCourseware, Learning Zone™, Officiële Microsoft boeken, Proefexamen (Measure Up), Plannen/Annuleren, tot 24 uur vooraf, Online inboeken, Leerplan/progressie online LMS, Assessments en proefexamens, Slagings-/examengarantie. Geldig gedurende drie maanden.

Description

Candidates for the Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) credential have expertise in deploying Windows Vista, managing security, and troubleshooting network issues. They have three years of experience as a tier 2 or lead desktop support technician.

Smart Track

Certificeren kan hiermee 2 x sneller. U bespaart hiermee ruim 50% op uw studietijd.

De Microsoft Certified Systems Administrator (MCSA) certificering is bestemd voor IT professionals die bestaande netwerk- en systeemomgevingen gebaseerd op Microsoft Windows platforms willen implementeren, beheren en troubleshooten.

Smart Track

Certificeren kan hiermee 2 x sneller. U bespaart hiermee ruim 50% op uw studietijd.

Description

Candidates for the Microsoft Certified IT Professional: Enterprise Support Technician (MCITP: Enterprise Support Technician) credential have expertise in deploying Windows Vista, managing security, and troubleshooting network issues. They have three years of experience as a tier 2 or lead desktop support technician.

About this Course

This three-day course provides students with the knowledge and skills to install and configure Windows Vista desktops.
It will focus on four main areas: installing, securing, networking, and browsing. By the end of the course, the student will have installed and configured a Windows Vista desktop that is secure, on the network, and ready for browsing.
This is the first course in the Windows Vista curriculum and will serve as the entry point for other Windows Vista Technology Specialist courses.

About this Course

This two-day course provides students with the knowledge and skills to successfully configure mobile computers and applications that run Windows Vista.
It will also provide them with the knowledge and skills necessary to ensure successful configuration of the IT Pro tools and productivity applications that ship with Windows Vista.
Students will focus on six main areas: maintenance and optimization tools, media applications, productivity applications, notebook computers, mobile devices, and Tablet PCs.

About this Course

This three-day course provides students with the knowledge and skills to successfully maintain and troubleshoot Windows Vista computers.
It will provide them with the knowledge and skills necessary to identify technical problems that can occur in an organization's client computers. The course will focus on five main troubleshooting areas: operating system, hardware, networking, security, and applications.
It will also provide the knowledge and skills necessary to monitor and maintain Windows Vista client computers.

About this Course

 Elements of this syllabus are subject to change.
This two-day course provides students with the knowledge and skills to use a Windows Vista operating system image and application package deployment infrastructure to minimize the downtime at the Windows Vista client. The desktop support technicians can use this infrastructure to improve the support experience in the following scenarios:

New installations
Single computer migrations
Single computer reinstallations

The course also provides guidance on how to install application packages on Windows Vista computers for support scenarios that require application updates or reinstalls.